Anonymous: real-estate fee and expense management platform

A property operator needed a clear system to track management fees, owner expenses, and reconciliations across portfolios — without spreadsheet chaos or delayed reporting.

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Задача

A multi-property operator was running fee schedules, owner expenses, and vendor invoices across spreadsheets and ad-hoc tools. Month-end reconciliation took too long, owners asked for clearer statements, and managers could not see which fees were billed, collected, or overdue. They needed a product that could model management fees, recurring expenses, one-off costs, and owner payouts — with audit trails suitable for finance reviews. The team did not want a heavyweight ERP; they wanted a focused web app their operations staff would actually use. Delivery pressure was real: reporting season was approaching, and continuing on spreadsheets meant more errors and more owner friction.

Наш подход

  • Mapped fee types, expense categories, and owner statement workflows with operations and finance stakeholders.
  • Designed a data model for properties, units, fee schedules, expenses, and reconciliation periods.
  • Built role-aware dashboards for managers (portfolio view) and owner-facing statement exports.
  • Added approval flows for expense submissions and immutable audit history on fee changes.
  • Implemented import helpers for historical spreadsheet data with validation before go-live.
  • Shipped iteratively: fee capture first, then expense tracking, then reconciliation and statements.
  • Documented operating playbooks so internal staff could run month-end without engineering support.

Результаты

  • Replaced spreadsheet fee and expense tracking with a single operational system of record.
  • Shortened month-end reconciliation cycles with clearer status on billed vs collected fees.
  • Gave owners cleaner expense visibility through structured statements instead of ad-hoc exports.
  • Reduced manual errors from duplicated fee schedules across files.
  • Left the client with a maintainable codebase and a path to add rent collection later.

Стек

TypeScriptNext.jsNode.jsPostgreSQLAWS

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